In this story, the second of three parts, a small software company establishes work-at-home policies and figures out how to provide remote tech support. Part one focused on the IT infrastructure needed to support telecommuters.

The Canadian Association of Internet Providers accuses Bell Canada of advancing a bogus argument of a congestion problem to justify downgrading the services of heavy bandwidth users, in the latest salvo fired at the Canadian Radio-television and Telecommu

Showcase Business Centers, Inc., announced it has reached an agreement with Neptune Networks, Inc. that will add 200 high-speed Internet airport stations to Showcase's overall computer network, consequently bringing its total inventory of controlled devi

General Dynamics Information Technology, a business unit of General Dynamics , has been awarded a task order through the ITES-2S contract by the U.S. Army Installation Management Command to provide total information technology services to Fort Rucker, loc

Weeks before bombs started falling on Georgia, a security researcher in suburban Massachusetts was watching an attack against the country in cyberspace. Jose Nazario of Arbor Networks in Lexington noticed a stream of data directed at Georgian government s