Optima Communications International Inc., a Canadian contact center outsourcer specialized in customer relationship optimization, has experienced a strong increase in its First Contact Resolution (FCR) rate, after deploying the Altitude Software’s IP Co

Some choose to focus on the positive -- for e.g. spending on risk management systems is growing. While others look at the state of software and IT services more broadly, and are much more pessimistic.

Vancouver, BC, May 5, 2008--(T-Net)--Meridex Software Corporation (TSX VENTURE:MSC), a leading provider of IP security and facilities management software solutions, recently completed phase one of their largest MicroView contracts to a European client wit

Critical Path, Inc., a leading provider of messaging software and services, today announced that FASTWEB, Italy's second-largest fixed telecommunications service provider, has deployed Memova(R) Messaging and Memova(R) Anti-Abuse to enrich and protect th

LiveOffice, the leading provider of software-as-a-service email archiving solutions, has earned a spot on this year's Inc. 5000, a prestigious annual list of the fastest-growing private companies in the country.